Shipping and Delivery
At Kalyanja, we strive to provide a seamless shopping experience for our customers. This includes ensuring timely and reliable shipping and delivery of your orders. Please read our shipping and delivery policy below for more information:
Shipping:
- We offer shipping services to various locations worldwide.
- All orders are processed within 1-2 business days.
- Once your order is shipped, you will receive a confirmation email with tracking information.
- Shipping times may vary depending on your location and the shipping method chosen during checkout.
- We partner with reputable shipping carriers to ensure the safe and efficient delivery of your orders.
Delivery:
- Delivery times may vary depending on the shipping method chosen and your location.
- Standard delivery typically takes 5-7 business days.
- Expedited delivery options are available for faster delivery.
- Please note that delivery times may be affected by external factors such as weather conditions or unforeseen circumstances.
- We are not responsible for any delays or issues caused by the shipping carrier.
International Shipping:
- We offer international shipping to select countries.
- International orders may be subject to customs duties, taxes, and fees imposed by the destination country.
- The recipient of the order is responsible for any additional charges incurred.
- Please check with your local customs office for more information on customs regulations and fees.
Order Tracking:
- You can track the status of your order using the provided tracking number.
- If you have any questions or concerns regarding the shipping or delivery of your order, please contact us at kalyanjafashion@gmail.com.
- Our customer support team will be happy to assist you.
Lost or Damaged Packages:
- In the rare event that your package is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
- Please provide any relevant information or documentation regarding the lost or damaged package.
- We may require additional time to investigate the matter and process any necessary claims.
- We appreciate your patience and cooperation in such situations.
Return Policy:
- Hassle-free returns within 2 days where we issue gift card which can be used to purchase any other product.
- We strive to provide a hassle-free return process for eligible items.
- Please ensure that you review and understand our return policy before making a purchase.
- If you have any questions or concerns regarding returns, please contact us at kalyanjafashion@gmail.com.
- Our customer support team will be happy to assist you.