Shipping and Delivery

At Kalyanja, we strive to provide a seamless shopping experience for our customers. This includes ensuring timely and reliable shipping and delivery of your orders. Please read our shipping and delivery policy below for more information:

Shipping:

- We offer shipping services to various locations worldwide.

- All orders are processed within 1-2 business days.

- Once your order is shipped, you will receive a confirmation email with tracking information.

- Shipping times may vary depending on your location and the shipping method chosen during checkout.

- We partner with reputable shipping carriers to ensure the safe and efficient delivery of your orders.

Delivery:

- Delivery times may vary depending on the shipping method chosen and your location.

- Standard delivery typically takes 5-7 business days.

- Expedited delivery options are available for faster delivery.

- Please note that delivery times may be affected by external factors such as weather conditions or unforeseen circumstances.

- We are not responsible for any delays or issues caused by the shipping carrier.

International Shipping:

- We offer international shipping to select countries.

- International orders may be subject to customs duties, taxes, and fees imposed by the destination country.

- The recipient of the order is responsible for any additional charges incurred.

- Please check with your local customs office for more information on customs regulations and fees.

Order Tracking:

- You can track the status of your order using the provided tracking number.

- If you have any questions or concerns regarding the shipping or delivery of your order, please contact us at kalyanjafashion@gmail.com.

- Our customer support team will be happy to assist you.

Lost or Damaged Packages:

- In the rare event that your package is lost or damaged during transit, please contact us immediately.

- We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

- Please provide any relevant information or documentation regarding the lost or damaged package.

- We may require additional time to investigate the matter and process any necessary claims.

- We appreciate your patience and cooperation in such situations.

Return Policy:

- Hassle-free returns within 2 days where we issue gift card which can be used to purchase any other product.

- We strive to provide a hassle-free return process for eligible items.

- Please ensure that you review and understand our return policy before making a purchase.

- If you have any questions or concerns regarding returns, please contact us at kalyanjafashion@gmail.com.

- Our customer support team will be happy to assist you.